Terrible Customer Service/Return Policy Do NOT order from this seller. I attempted to contact them to return this as it was not what I had expected and I was mis-led by the information thinking that I would receive more than one tray but they did not personalize the response or offer a resolution and only advised that I could return it, minus 15% restocking and shipment. I am not returning it as it would cost that much to return it. It would be a waste of time and money to do so. However, I will NEVER be ordering anything from them again. Most companies on Amazon have excellent customer service and frankly I order from Amazon on a weekly basis. This particular company, however, is not worth the hassle. Cafe Trays The trays are well made and easy to clean. We are very pleased Tough, easy to clean, strong — what else do you want? I replaced an antique wood tray with this inexpensive tray and it’s great. It has a tecture surface to reduce the risk of spills and is fairly strong. Clean...